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Long story short, they stuck around to answer any clarifying questions that I had and were very polite. They were very informative about how the apple payment system worked, and I felt like I was actually learning useful information that I could potentially remember in the future. After that, I tried speaking with another support person, which ended up being a much better experience. That was frustrating, but it just got worse because their “solution” didn’t do anything to fix my problem. After they gave me their solution to the problem, they instantly ended the chat thread, and I couldn’t speak to them again. To be honest, it felt disappointing to be kept in the dark about the whole process. Now here where it gets interesting: My first apple support chat was difficult, as the person was a little hard to understand, and didn’t inform me much about their thought process.

#APPLE MAINSTAGE LOGO HOW TO#

When I was struggling to understand how to use my apple balance on in app purchases, I tried looking things up online, and then looked into getting some support straight from apple. My experience with this app has given me mixed feelings about it. Great when the support people know what they’re doing See /legal/privacy/en-ww for the Apple Privacy Policy. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at /InsuranceDocuments for plans purchased prior to September 15, 2020, or /coveragedocs for plans purchased on or after September 15, 2020. All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at /legal/sales-support/applecare/applecareplus/. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. You are not required to purchase an AppleCare+ plan to use the Apple Support app. Note: The Apple Support app and certain features are available only in select countries or regions. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Need help? Get the support you need for the Apple products you love-all in one place.

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